Omterra Travel complies with all applicable regulations set forth by the U.S. Department of Transportation (DOT) regarding consumer protection and transparency in travel services. This page provides essential disclosures required by law.
Thank you for reading this post, don't forget to subscribe!We adhere to DOT regulations that require transparency about airline policies, passenger rights, and compensation procedures. In case of flight delays, cancellations, or overbooking, passengers are entitled to specific rights, which we assist in communicating.
As a travel agency operating within the United States, Omterra Travel is a seller of travel. We are committed to providing clear information about our services, pricing, and cancellation policies. State-specific disclosures are placeholders and will be updated as per state regulations.
Customers have the right to file complaints regarding our services or third-party providers. Complaints can be directed to the U.S. Department of Transportation via their Air Consumer Complaint Form.
We ensure all pricing, fees, and policies are clearly disclosed before booking. Any additional charges or restrictions are communicated upfront to prevent surprises.
SMS Communications & Consent By providing your mobile number and opting in on our website, you agree to receive SMS messages from Omterra Travel related to booking updates, travel alerts, promotional offers, and customer support. (Message & Data rates may apply)
Pricing disclosure: Message and data rates may apply, depending on your mobile carrier and plan. (Message frequency may vary)
Message frequency: Message frequency may vary based on your activity, bookings, and promotions.
Opt‑out instructions: You may opt out at any time by replying STOP to any message you receive, and you will no longer receive SMS messages from us. (Text STOP to (903) 484-6999 to unsubscribe) or (reply STOP to stop)
Help instructions: For help, reply HELP to any message or contact us at booking@omterratravel.com. (Reply HELP to receive help)
Privacy: For details on how we collect, use, and protect your information, please review our Privacy Policy Omterra Travel Privacy Policy: Protecting Your Data
For further information or to report concerns, please contact us at airlinedesk@usa.com.
No mobile information will be shared or sold with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
We look forward to your response. If you have any questions or need further assistance, please don’t hesitate to reach out.
