Privacy Policy
At Omterra Travel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with applicable U.S. privacy laws, including COPPA, CalOPPA, and general data protection standards.
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1. Information We Collect
We collect various types of information to provide our services effectively, including:
- SMS Communications & Consent By providing your mobile number and opting in on our website, you agree to receive SMS messages from Omterra Travel related to booking updates, travel alerts, promotional offers, and customer support.
- Pricing disclosure: Message and data rates may apply, depending on your mobile carrier and plan.
- Message frequency: Message frequency may vary based on your activity, bookings, and promotions.
- Opt‑out instructions: You may opt out at any time by replying STOP to any message you receive, and you will no longer receive SMS messages from us.
- Help instructions: For help, reply HELP to any message or contact us at booking@omterratravel.com
- Privacy: For details on how we collect, use, and protect your information, please review our Privacy Policy Omterra Travel Privacy Policy: Protecting Your Data
- Personal Information: Name, email address, phone number, billing and shipping addresses, payment details, and other data you provide when making bookings or contacting us.
- Usage Data: Information about your interactions with our website, such as pages visited, time spent on pages, and click patterns.
- Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
“No mobile information will be shared or sold with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
We look forward to your response. If you have any questions or need further assistance, please don’t hesitate to reach out.
2. How We Use Your Information
Your data is used to:
- Process bookings, payments, and customer inquiries efficiently.
- Improve our website functionality, user experience, and service offerings.
- Send promotional emails, newsletters, and updates about our services, with your consent.
- Comply with legal obligations and enforce our terms of service.
3. Sharing Your Data
We do not sell or rent your personal information. However, we may share data with:
- Third-party service providers: Airlines, hotels, car rental companies, payment processors, and IT service providers to facilitate bookings and website operations.
- Legal authorities: When required by law or to protect our legal rights.
- Business transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
5. Your Rights and Choices
You have rights regarding your personal data, including access, correction, deletion, and opting out of marketing communications. To exercise these rights, please contact us at reservations@omterratravel.com.
6. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to delete it.
7. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at reservations@omterratravel.com.
